Kitsap County Department of Community Development

Client Survey Form - How Was Our Service?

TO OUR CLIENTS

Kitsap County Department of Community Development staff is always striving to provide you with the most reliable and courteous service possible.  We can only do this with your help. We need you to let us know if we did something right, so we can do it again, or if we did something wrong, so we can make changes.  We are committed to improving our services. So, please take a moment to fill out this survey and give us your feedback.  Whether you participate in this survey or not, your opinions do matter to us. If you have comments or concerns please contact the Director of the Department of Community Development at the telephone or email address below:

Phone: (360) 337-5777 

Email: lkeeton@co.kitsap.wa.us

Thank You!!
Survey Information
1.  Did you phone our office for assistance or information?

 

  
8.  Was the staff person helpful and courteous in addressing your concern?

9.  Was your overall service satisfactory?

10.  Was the service provided in a timely manner?

11.  On a scale of 1 to 5, how would you grade the quality of service by our staff?
 
Courteous
Knowledgeable
Helpful
12.  Was there an employee(s) who was especially helpful or unhelpful?
 
Name(s)  

 
13.  Do you have any comments or suggestions on how we can improve our service?
 
2.  Did you visit our front counter for assistance or information?

3.  Did you make an appointment with a staff member for assistance or information?

4.  What was the main purpose of your visit?

Other (Please specify)

 
5.  What was the most important question you needed to ask during your visit?


 
6.  Are the application packets informative and easy to understand?

7. When your application process began, did you receive individual help concerning what was needed for a complete application?
 

Optional Information - Provide as much information as you can  
 Permit Type:
(if known)
 Contact Name:      Email Address:
 Mailing Address:
 City:   State:   Zip: